LEGAL

Privacy Policy

Last updated: 9 June 2025

Remarkway Properties Pvt Ltd ("Remarkway Properties," "we," "us," or "our") operates the website remarkwayproperties.lk and provides real estate services across Colombo and Sri Lanka. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable laws, including the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.

1. Information We Collect

We may collect personal information that you voluntarily provide when you enquire about properties, request valuations, submit contact forms, subscribe to updates, or engage our sales, rental, or property management services. This may include:

Full name and contact details (email, telephone number, address)
Property preferences, budget, and transaction requirements
Identification or documentation required for property transactions
Communications and correspondence with our team
Information submitted through our website contact forms

We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, device information, and pages viewed, through cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

Responding to enquiries and providing real estate services
Facilitating property sales, rentals, and management arrangements
Scheduling viewings, valuations, and client consultations
Communicating updates regarding properties and services
Complying with legal, regulatory, and contractual obligations
Improving our website, services, and client experience
Preventing fraud and ensuring the security of our operations

3. Legal Basis for Processing

We process personal data where permitted under Sri Lankan law, including where processing is necessary to perform a contract or take steps at your request prior to entering a contract, where we have obtained your consent, where processing is required to comply with a legal obligation, or where processing is necessary for our legitimate interests in operating a professional real estate business, provided such interests are not overridden by your rights.

4. Disclosure of Information

We do not sell your personal information. We may share information with trusted third parties where necessary to deliver our services, including property owners, developers, legal advisors, financial institutions, valuers, and service providers who assist with website hosting, communications, or administrative functions. Such parties are required to handle your data confidentially and only for the purposes for which it was shared.

We may also disclose information where required by law, court order, or government authority, or to protect the rights, property, or safety of Remarkway Properties, our clients, or others.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements relating to real estate transactions in Sri Lanka. When data is no longer required, we take reasonable steps to securely delete or anonymise it.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Personal Data Protection Act and applicable law, you may have rights to access, correct, update, or request deletion of your personal data, withdraw consent where processing is consent-based, and object to or restrict certain processing activities. To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe in accordance with applicable requirements.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Remarkway Properties Pvt Ltd
Colombo, Sri Lanka
Email: sisira@remarkwayproperties.lk
Website: remarkwayproperties.lk